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Podcast: Tomorrow's Leader
Episode: #147 - Know Your Competitive Advantage
Description: Send us a textHow well trained are your people to answer fundamental questions about your products or services? As a leader, you have to ensure that your team is brilliant at answering the most basic questions about your company or business, or organization. Always find time to check on your team, do role play, ask them questions, and refresh their knowledge. Because if your people fail to deliver, it's going to cost you clients. In today's episode, host John Laurito shares an experience with a sales rep from a well-known company selling him a costly sound s...