Want to create an interactive transcript for this episode?
Podcast: The IBJ Podcast with Mason King
Episode: New AES prez on goals, growing up in Indy and system upgrades that led to billing mess
Description: Our guest this week is Brandi Davis-Handy, who in February was named president of AES Indiana. Thatβs the electricity utility for Marion County and portions of the greater Indianapolis area, serving more than 500,000 residential, commercial and industrial customers. Davis-Handy was promoted from her position as chief customer officer, and prior to that she spent much of her career at parent firm AES Corp. in communications and public relations roles.
That experience is entirely relevant to a major issue she now faces as president. In November, AES Indiana upgraded several customer-related systems that were at least a qu...