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Podcast: UI Breakfast: UI/UX Design and Product Strategy
Episode: BDTP. Using Surveys for Customer Success with Moritz Dausinger
Description: Today we have another episode of Better Done Than Perfect. Listen in as we talk with Moritz Dausinger, founder of Refiner. Moritz shares the story behind his survey tool, when and how to survey your users, and many other tips for making the most of the survey data.Please head over to the episode page for the detailed recap and key takeaways.Show notesRefiner — Moritz’s product, a survey tool for SaaS companiesMailparser, Docparser — Moritz’s past projects prior to RefinerSegment — customer data platform (CDP)Amplitude — product analytics toolGall’s Law — the law about complex sys...