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Podcast: Life Beyond The Numbers
Episode: #34 People & Money - Rebecca McCaffry
Description: "If you think about staff engagement, staff satisfaction. Well, if those people aren't happy, they're going to leave. Same with your customers. People are not going to hang around, so they're not financial indicators, but they do have financial impact eventually." Rebecca McCaffry.
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Rebecca and I talk about people and money being the lifeblood of business with a focus on the people side. The language of accounting can be austere and finance people might be seen as unhelpful if they are unbiased, unemotional and unflappable. But that is changing and many are seen as navigators, c...