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Podcast: Autocar Business
Episode: Autocar Business Live: The future of aftersales
Description: So much of the talk around electric cars has been on the initial purchase, and what needs to be done to help people make the decision. But once that decision has been made and that new electric car has been delivered to the customer, what happens next? Enter the world of aftersales.To discuss the future of aftersales and answer questions around opportunities, profitability, servicing, repairs and more, we brought together some of the biggest names in the industry for a special Leaders' Summit. Guests included Lisa Brankin, managing director of Ford of Britain and Ireland...