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Podcast: 60-second Retail
Episode: Digital Transformation Series: The New Customer Experience & Improving Operations With Technology (Part 2)
Description: Retailers must focus on digital transformation to evolve business models and increase operational efficiencies. In this episode, we speak with Robert Brown, Managing Director & Client Executive at BDO USA, to lay out what "the new normal" means for the brick and mortar customer experiences, and how technology can help make immediate improvements to operations.