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Podcast: Retail Remix
Episode: How Albertsons is Transforming Grocery Shopping Experiences
Description: Jill Pavlovich and Francisco Bram work very closely on shaping the customer experience for Albertsons shoppers. Together, they collect, integrate and analyze rich customer insights and then transform this information into compelling experiences across all channels. During this episode of Retail Remix, they share more details on: How their teams collaborate to shape omnichannel strategies and prioritize new tech investments; How Albertsons consumers shop today, and how Albertsons is creating experiences that drive efficiency and delight; The role that generative AI currently plays in the Albertsons experience, and how the company plans to i...