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Podcast: Keeping IT Brief
Episode: Helping the VA Become a High-Reliability Organization
Description: Last year, the Veteran’s Administration (VA) began its journey to becoming a High-Reliability Organization or HRO. Nuclear power and aviation are examples of industries that have applied HRO principles to achieve minimal errors, despite highly hazardous and unpredictable conditions.Today, we are speaking with Dr. Himanshu Singh, the Chief Health Informatics Officer at DSS, Inc., more about this topic. Dr. Singh has had an 18-year career at the Department of Veterans Affairs with his last 8 years in leadership roles. His most recent assignment was the COO/Associate Director at both the VA Ann Arbor Healthcare System an...