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Podcast: 60-second Retail
Episode: Reverse Logistic Woes Lead to New Return Policies – Part 1: The Retailer’s Perspective
Description: A lot of retailers have announced or already implemented new, stricter return policies in an attempt to control the costs associated with rising returns.
Is this a temporary policy shift or something that’s here to stay? What potential implications come with limiting a consumer’s ability to return? How can retailers find the right balance between addressing the need to reduce return costs without eroding their customer base?
Tune into this episode of our 60-second Retail podcast where R.J. Romano, Managing Director, Management Consulting & Supply Chain Advisory Practice Leader at BDO USA, helps us unravel what’s prompting the ne...