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Podcast: The CTO Show with Mehmet Gonullu
Episode: #339 Streamlining Customer Success with AI: A Conversation with Shanif Dhanani
Description: In this insightful episode of The CTO Show with Mehmet, we are joined by Shanif Dhanani, founder of Locusive, an AI-powered platform revolutionizing customer success. Shanif brings a wealth of experience in software engineering, machine learning, and startups, having previously built and sold Tap Commerce to Twitter and founded Apteo, a predictive marketing company.
Join us as Shanif delves into how AI can transform customer success teams, streamline data management, and enhance customer experience. Discover the challenges faced by CS teams, the impact of data fragmentation, and how AI tools like ChatGPT can help businesses pull crucial...