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Podcast: Messy Business - with Libby Langley
Episode: #80 How to Surprise and Delight Your Clients to Build Lasting Relationships
Description: Want clients to rave about you, stick around, and share your work without you even asking? Then it’s time to tap into the magic of surprise and delight — and no, it doesn’t have to cost a fortune. In today’s episode of Life in Business, I’m talking about something that has the power to transform how your clients feel about working with you: surprise and delight. We all know doing a good job is the bare minimum — what makes your business memorable is how you make people feel.I share personal examples of when business...