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Podcast: Messy Business - with Libby Langley
Episode: #81 How to Grow Your Business by Prioritising Service Over Sales
Description: If you’ve ever felt icky about selling — or worried your client experience doesn’t quite match your sales promises — this episode is your reality check (and your reset).In this episode of Life in Business, I’m diving into one of the biggest sources of friction for business owners: the disconnect between service and sales. Yes, we all want to make money — we’re not here for charity — but when your focus shifts too heavily onto sales, your service (and your reputation) can start to suffer.I share real stories (both brilliant and downright shocking) of service exper...