Want to create an interactive transcript for this episode?
Podcast: In the Loop with Sasha-Ann Simons
Episode: What Does Good Restaurant Hospitality Look Like In Chicago
Description: Dining out can be a treat. But as a guest, interactions with hosts, servers and bartenders can sometimes make or break a meal. And behind the scenes, there are dozens of decisions and approaches for staff to consider.
Reset hears from two hospitality leaders – Patricia Prosen, owner Que Rico Mexican restaurant, and Loren Agron, manager Ed Debevic’s – about how they approach service in Chicago.
For a full archive of Reset interviews, head over to wbez.org/reset.