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Podcast: AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics
Episode: Roy Atkinson, CEO of Clifton Butterfield, Shares Insider Tips on Mastering The Customer Experience as an IT Leader
Description: Send us Fan MailRoy Atkinson is a renowned thought leader in IT service management and customer service. A prolific writer, speaker, analyst, and podcaster, Roy's expertise has been featured in major tech publications. CIO Insight described him as a model for the future digital leader, and Nextiva named him one of the top 50 customer service experts of the decade (2010 to 2020). Roy's extensive career has included roles as an IT supervisor at the Jackson Laboratory, group principal analyst at Informa Tech, and CEO and principal advisor at Clifton Butterfield.In this episode, you...