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Podcast: Remarkable Retail Podcast
Episode: Getting Closer to the Customer with Lars-Johan Jarnheimer, Chairman of IKEA and Sarah Engel, President January Digital
Description: In the second of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio we mix up our format with two shorter interviews.First up is c, Chairman of INGKA Holding B.V., the holding company that controls the majority of IKEA stores worldwide. He shares about how leading with purpose and kindness is essential to the IKEA culture and its decades long record of remarkable success. We also learn about the company's strong commitment to sustainability and how smaller new stores formats are helping IKEA get closer to the customer.Then Sarah E...