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Podcast: Africa Tech Radio
Episode: Wow And Win Back Lost Customers: Here's How
Description: In the next century, relationships will be the new currency and not money. The customer service of any brand must be topnotch to get leads and turn these leads into sales and recurring sales.
The question then is: how do we wow our customers and win back the lost ones? The formula is simple; listen to Customer Experience Expert Oluchi Okafor divulge the intricacies of attracting and winning your lost customers.