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Podcast: Remarkable Results Radio Podcast
Episode: Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]
Description: Thanks to our Partner, NAPA Auto Care Murray Voth, owner of RPM Training, discusses the importance of language in the automotive industry, advocating for a shift from "labor rate" to "service rate" to better reflect the value provided. He also dives into financial strategies for shops, emphasizing the significance of setting the right service rate and understanding gross profit to ensure business profitability. Murray Voth, RPM Training. Listen to Murray’s previous episodes HERE. [email protected] Show Notes Watch Full Video EpisodeThe breaks for breasts initiative (00:00:13) Discussion about the initiative started by two shop owners to raise funds for breas...