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Podcast: DTC Podcast
Episode: Ep 103: Olipop's Eli Weiss Goes Deep on Customer Experience
Description: Subscribe to DTC Newsletter - https://dtcnews.link/signup
This week on the pod we have Eli Weiss, DTC twitter darling and Director of Customer experience at Olipop.
Here's what you'll hear on the pod:
📦 The power of transparencyÂ
📦 Respect your UX dataÂ
📦 Beyond the customer surveyÂ
📦 Customer success = reaching out before shit hits the fanÂ
📦 The most underutilized moment in the brand experience
📦 Act as though a human would act
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