Want to create an interactive transcript for this episode?
Podcast: The Sam + Jo VA Show
Episode: #53 How To Successfully Offboard A Client
Description: We say farewell to clients for a number of reasons … some good (they’ve outgrown us) and some bad (you're not a great fit).
But no matter the reason for saying adios, there is a serious of steps you need to take in order to off-board your client successfully and professionally.
In this episode you’ll learn:
Whether or not you should stick to your notice period.What you’ll need to hand back on your last day.What to do if your client is leaving on bad terms.When to provide a refund.
Join t...