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Podcast: SOS Small Business Success for Salons & Spas Owners
Episode: SOS Dear Client...
Description: Join me today for the “Dear Client” Letter on the SOS Small Biz Success Podcast.
Just prepare that some of the concerns clients have today are because they are smarter and savvier than ever, they have access to more education and information than ever and they want to look their best and most youthful selves.
We are an industry that must evolve and become better business people to accommodate this new high-level class of clients, whether they have high or unrealistic expectations, it is our role to educate them, train them how to do business with...