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Podcast: Disney Insights
Episode: Newsweek: Disney is Top Customer Service Leader
Description: Newsweek announced Disney Cruise Line--not Disney Parks & Resorts--as the best provider of customer service--above all other providers. We look at why. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth. You can find a notes page at Disney at Work.