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Podcast: Make Things That Matter
Episode: Steve Portigal: Improving your user research process
Description: Steve Portigal is a veteran user research leader and consultant who helps companies mature their research practices. He’s the author of Interviewing Users, a classic in the field, and the host of the design leadership podcast Dollars to Donuts. In this conversation, we explore:• how to use creative practices to develop your voice as a leader and storyteller• how to be a smart consumer of research findings when you aren’t an expert in the craft of research• one simple question leaders can ask to set their organizations to make the most of researc...