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Podcast: The Engineering Leadership Podcast
Episode: Reflections on Incidents & Resilience with Nick Rockwell #42
Description: Nick Rockwell, SVP of Engineering & Infrastructure @ Fastly shares his recent reflections on incidents, resiliency, blamelessness, and accountability. You’ll hear why the heroic model of incident response is unsustainable, how to improve reliability by closing the long-feedback loop, plus opportunities to maximize post-mortems for process improvement AND emotional processing."We started doing a biweekly meeting. We talk about resilience. We revisit everything that has not been closed, whether it's a year old, or it's a day old, , we're forced to keep coming back to it. So how to move away from that incident based post-mortem to so...