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Podcast: The Blend Podcast
Episode: Customer rankings: Learning when to say ‘no’ with Michael Shaikly
Description: We’re all familiar with customer reviews, but have you ever considered reviewing your customers? There's a compelling argument for why internally assessing your customers could be beneficial for your business and everyone involved in it.
Talking about this very subject at The Blend in September, Michael Shaikley shares his insights on how customer profiling has transformed his business operations, enhanced customer satisfaction, and provided a clear roadmap for prioritising service.
The Blend takes place on Saturday 28th September, 2024 at The Eastside Rooms in Birmingham.
The Blend Podcast is produced by Autotech Communications.