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Podcast: Dental Leaders Podcast
Episode: #247 The Four Seasons of Dentistry — Todd Williams
Description: Prav chats with Todd Williams, an expert in customer service and leadership training.
Todd shares his unique journey from growing up around older adults to working in healthcare, then transitioning to the luxury hotel industry with Four Seasons, and finally applying his expertise to dentistry.Â
He shares strategies for breaking down barriers, authentically engaging with people, and bringing out the best in staff, customers, and patients.
Enjoy!
In This Episode
00:04:35 - Backstory
00:09:15 - School and social dynamics
00:15:40 - Study and work