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Podcast: The IT Experts Podcast
Episode: EP191 - The No. 1 Reason Why MSPs Fail with Tracy Pound and Ian Luckett
Description: From the outset, Tracy emphasised the importance of strategy in driving the growth and success of an MSP. It's a term that often evokes yawns, but as Tracy pointed out, without a solid strategy, even the most technically proficient MSPs will struggle to grow. Tracy explained that many MSPs are founded by technically-minded individuals who may not have the broader business experience necessary to create a robust strategy. This lack of strategic planning often becomes a significant barrier to growth. One of the key takeaways from our conversation was the critical role of culture within an organisation...