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Podcast: 60-second Retail
Episode: 2021 Retail Digital Transformation Survey: CX Improvement & Taking on Amazon
Description: What steps can retailers take to move their business forward while prioritizing the consumer experience (CX)? How can retailers compete with Amazon in 2021 and beyond? Listen in as we speak with Robert Brown, Managing Director & Client Executive, at BDO USA, who helps us unpack some of the key finding in our 2021 Retail Digital Transformation Survey.