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Podcast: Osteobizness
Episode: Would you love a digital clinic handbook?
Description: In this episode of the Osteobizness podcast, host Gilly Woodhouse, an award-winning business coach and advocate of osteopathy, discusses the challenges faced by clinic principals when team members repeatedly ask the same questions. She explores the solution of creating an online digital clinic handbook template. This central reference point aims to streamline communication, reduce repetitive enquiries, and provide clear guidance on procedures such as handling patient complaints and emergencies. The episode concludes by offering assistance in creating such a handbook, highlighting its benefits for clinic efficiency and team cohesion.The challenges of team questions (00:00:24)...