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Podcast: Gone Phishing
Episode: The future of AI in customer interactions and marketing (with Bobby Jacobs)
Description: On today's episode, Connor Swalm (CEO - Phin Security) dives into the future of AI in customer interactions and marketing. Joined by Bobby Jacobs (Head of Growth - Thread), they discuss how AI is transforming the way we connect with customers and how marketers can effectively utilize AI without sacrificing the quality of customer experiences.Takeaways:- AI can help meet customers where they are, but businesses must understand their customer's preferred platforms.- Radical transparency in customer communications is essential for building trust.<...