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Podcast: Scaleup Valley Podcast
Episode: 187 - How To Apply Design Thinking To Better Serve Your Customers With The CEO Of Pensaar Design
Description: On this episode of the Scaleup Valley podcast, Mike Dias speaks with Deepa Bachu, Co-founder & CEO of Pensaar Design.
Key takeaways:
- The importance of truly understanding customers using Design Thinking
- Considering alternative ideas in the decision-making process
- Emotional metrics over vanity metrics