Want to create an interactive transcript for this episode?
Podcast: Just A Quick Pinch
Episode: how to break bad news, have tricky convos / the cases that haunt you, create patient loyalty: NEW GRAD 101 w. Dr. Rachel Ward
Description: One of my favorite episodes I've ever recorded, Dr. Rachel Ward DMD (@rachelwarddmd) is what this podcast is all about: being open and honest, helping one another, and becoming better for our patients. We break down:
- Breaking bad news to patients
- Asking the right questions to get the best insight
- Having difficult conversations like telling someone they need a lot of treatment
- Unresolved cases that haunt you and people you never hear from again
- Saying I don’t know
- Creating patient loy...