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Podcast: Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
Episode: EP248: Why, When & How to Improve Operational Efficiency Through Systems Automation
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ABOUT THIS EPISODE:
Let’s set the scene for this podcast. Operational efficiency is critical for ecommerce success. James recently moderated a panel at Dark Matter Commerce’s Commerce Fusion event, exploring the business case for investment in better automation with Green Feathers Ecommerce Director, James Ewens.
The topic for that panel was, "Say goodbye to excel and error-strewn manual work. Hello to automated retail and growing fearlessly".
The conversation was popular with the audience, so we decided to extend the...