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Podcast: Behind the Growth
Episode: Zeeshan Syed on Building Efficient & Scalable Digital Operations
Description: In this episode of Behind the Growth, host Imran Mian celebrates Zeeshan Syed, VP Operations Transformation, Data & Automation at RBC. Zeeshan shares his journey from a software engineer in oil and gas to a key player in banking. He emphasizes the importance of continuous learning and adapting to new roles, which has driven his 15-year career at RBC. The conversation steers towards Zeeshan’s discussion of the development of reusable digital capabilities at RBC. These capabilities, such as document automation and data extraction, streamline operations across different banking services, from mortgages to checking accounts. He explains how the...