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Podcast: What's Next with Aki Anastasiou
Episode: Tom Crotty explains how Liberty has embraced technology to improve its claims processes
Description: In this Whatโs Next with Aki Anastasiou interview, Tom Crotty discusses how claims processing has evolved in recent years.
Crotty is Libertyโs Lead Specialist for Technical Marketing and boasts well over a decade of experience in the financial services industry.
Crotty also worked as an Actuary for Alexander Forbes from 2013 to 2017 and, before this, as an Actuarial Analyst for Arthur Els & Associates Consulting Actuaries for over three years.
Crotty begins the interview by explaining what his role at Liberty entails.
He then discusses what sets Liberty apart from its competitors when it comes to processing claims and talks abou...