Want to create an interactive transcript for this episode?
Podcast: The MindShift Podcast with Darrell Evans
Episode: 301: 34 Years of Improving Customer Experience Advice in 31 Minutes
Description: Want to turn AI and digital disruption into your competitive advantage as a service-based business? Join the MindShift Inner Circle. Want help to market, grow, and scale your business? Schedule a free strategy session.In this episode:Are your customers returning and recommending your business, or are you unknowingly driving them away with poor customer experience?Ignoring the critical insights on customer experience revealed in this episode could lead to lost customers, negative reviews, and a drastic hit to your bottom line—all of which are scars tha...