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Podcast: New Books in Business, Management, and Marketing
Episode: Craig Gent, "Cyberboss: The Rise of Algorithmic Management and the New Struggle for Control at Work" (Verso, 2024)
Description: Across the world, algorithms are changing the nature of work. Nowhere is this clearer than in the logistics and distribution sectors, where workers are instructed, tracked and monitored by increasingly dystopian management technologies.In Cyberboss: The Rise of Algorithmic Management and the New Struggle for Control at Work (Verso, 2024), Craig Gent takes us into workplaces where algorithms rule to excavate the politics behind the newest form of managerial power. Combining worker testimony and original research on companies such as Amazon, Uber, and Deliveroo, the cutting edge of algorithmic management technology, this book reveals the sometimes unexpected effects the...