Want to create an interactive transcript for this episode?
Podcast: Great Women in Compliance
Episode: Andrea Goulet on Empathy as a Technical Skill
Description: In this Great Women in Compliance episode, Hemma visits Andrea Goulet, host of the Empathy in Tech podcast and one of the industry’s foremost experts on software team communication and collaboration. Andrea has developed a practical framework for teaching empathy as a technical skill for machines and humans through that work.Highlights include a research-backed exploration into empathy as a technical skill, not just a psychic ability. Andrea reminds us that the most important first step for empathy is a pause and reappraisal, and she invites us to mirror the process by which we communicate through soft...