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Podcast: The UnNoticed Entrepreneur
Episode: How to overcome customer anxiety by giving them a safe journey and candies in the box.
Description: Overcoming trust anxiety is a central part of mapping out the customer journey and in this episode I share what I learnt from how one company fixed a broken MacBook Air. The company is e-Fix and frankly I recommend both their practice and their service.I mention some customer journey mapping tools including:https://creately.com/totango.commiro.com SEMrushIf you want to know how to get noticed this show is for you. I have interviews, tools, tips, everything that an entrepreneur could need in...