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Podcast: Sustainable Business Podcast by Innovation Forum
Episode: Marks & Spencer on evolving food packaging and giving consumers what they want
Description: Louise Nicholls, head of human rights, food sustainability and food packaging at Marks & Spencer, talks with Ian Welsh about the brand’s trial of plastic-free aisles in London stores, and the challenges in encouraging customers to be comfortable with unpacked produce. Nicholls argues that simply demonising plastic doesn’t solve the problem – and that it’s more a question of switching the balance towards alternatives where they make sense.
They also discuss M&S’s work on developing transparency on modern slavery in its supply chains, how retailers can connect with workers and farmers beyond tier 1, and why this a...