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Podcast: Voices of HR
Episode: The Power Of Apology In Corporate Culture: Lessons From Ray Hennessey Of Vocatus (#51)
Description: Have you ever made a mistake at work or negatively impacted others at your company? It’s possible to turn these challenging situations into inflection points of opportunity to build back trust, strengthen corporate culture, and in some cases, keep your company out of the courtroom. For practical ideas on how to turn these challenges into opportunities, we've called in Ray Hennessy, Chief Executive Officer of Vocatus.
Highlights
[3:08] Why corporate America is bad at apologizing and how apologies can be beneficial
[5:10] The art of effective, appropriate apologies and the accountability th...