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Podcast: Just A Quick Pinch
Episode: why they're NOT listening to you: stop making this mistake & ACTUALLY make an impact - tips from an FBI negotiation trainer
Description: Sometimes it feels like talking to a wall when we make recommendations to patients. We want so desperately to help them, it's actually IMPERATIVE for their health that they listen, but how do we help anyone that doesn't want to hear what we have to say?
Mark Goulston's book, Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, teaches us how to draw people in so that they can't help but listen - but surprise, turns out WE'RE the problem that needs fixing first. The answer lies in this mistake you're repeatedly making, thinking this...