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Podcast: Fraudology Podcast with Karisse Hendrick
Episode: Trust and Safety and The Real World Impacts of Marketplaces w/ Heather Grunkemeier
Description: Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick speaks with Heather Grunkemeier about her unexpected journey into a trust and safety role and the discoveries she made regarding the safety of pet sitters on her platform. Initially lacking experience, Heather spent six months setting up a strategic framework, uncovering significant issues such as the misuse of the app for sexual harm against sitters. The conversation delves into the importance of addressing safety on both the consumer and service provider sides, the critical role of...