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Podcast: Pharmacy Podcast Network
Episode: Hearing the Message, Not Just the Words | Pharmacy Success
Description: Welcome back to the Pharmacy Success Strategies Podcast. In this episode, we delve into Chapter Five of the UpSolutions book, exploring the crucial skill of truly listening to what customers are communicating, beyond just the words they use. Iām joined by Hugh Chancy, a distinguished pharmacist and influential community pharmacy leader, to share his insights and experiences.
About Hugh Chancy:
Hugh is a co-owner of Chancy Drugs, a family-owned business established in 1966, as well as a respected leader in the pharmacy field. With a history of involvement in the NCPA including as President, and over two de...