Want to create an interactive transcript for this episode?
Podcast: Leaders, Innovators and Big Ideas - the Rainforest podcast
Episode: Leveraging AI to Supercharge Customer Service with Optave
Description: In this episode, Carlos Almeida, the CEO and founder of Optave, shares his journey from working at a successful CRM in South America to starting his own AI company in Canada to tackle the problem of poor customer service.
Thank you for listening to the Leaders, Innovators and Big Ideas podcast, supported by Rainforest Alberta. The podcast that highlights those people who are contributing to and/or supporting the innovation ecosystem in Alberta.
Host: Peter Beaudoin Peter manages strategy and partnerships for an innovative alliance of energy companies committed to reducing environmental impacts through collaborative R...