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Podcast: Troubleshooting Agile
Episode: Empathy in Business
Description: Create, nurture, and increase empathy with all your customers, even the ones you didn't know you had! Inspired by Gojko Adzic and his new book Lizard Optimisation, Squirrel and Jeffrey discuss how you can do just that, on this episode of Troubleshooting Agile.
Links:
- Gojko’s book, Lizard Optimisation: https://www.amazon.com/Lizard-Optimization-Product-Engaging-Long-Tail/dp/0993088171
- Kahneman Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow
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