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Podcast: Better Every Shift
Episode: ‘The wins are all in the details’: Trisha Wolford on making members feel heard
Description: Trisha Wolford got her fire service start with the Anne Arundel County (Maryland) Fire Department, and 13 years later, she returned as its fire chief – a full circle moment that helped shape her perspective on leadership. Wolford details how she worked to build trust among the membership through transparency and making members feel heard. She also shares what it was like to be deemed a “DEI hire” while addressing some of the misconceptions about DEI efforts in the fire service. Plus, we dig into this:
The leap from art major to fire chief
“Don’t call them” and other tips for rec...