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Podcast: Fraudology Podcast with Karisse Hendrick
Episode: Unlocking the Secrets of Fraud Metrics w/ Sardine's Andrew Austin
Description: Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Andrew Austin, Head of Fraud Prevention at Sardine. Andrew shares his approach to exploring solution providers, the importance of deep product knowledge, and maintaining client partnerships to ensure satisfaction. He delves into the challenges of defining success metrics for fraud tests and the impact of fraud on customer retention and reputation. Andrew also provides a glimpse into his unique role at Sardine and recounts his career transition from the merchant side to the solution...