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Podcast: Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation
Episode: Redefining Healthcare With a Customer-Centric Approach with Scott Murray of Collective Health
Description: David Wright is joined by Scott Murray, Chief Operating Officer at Collective Health, to discuss the future of healthcare. Scott shares insights from his diverse career, spanning roles at Safeway, eBay, and now Collective Health. He emphasizes the importance of leadership, innovation, and customer-centricity in transforming healthcare.Key Takeaways:(03:05) Confronting brutal facts and not letting fear dictate your actions leads to better decision-making.(05:31) Scott's career focuses on uniting people, processes, technology and culture to drive business performance and innovation.(08:43) Collective Health simplifies healthcare by advocating...