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Podcast: Fraudology Podcast with Karisse Hendrick
Episode: Here's How to Protect Your Business from Gen Z's Refund Hacks
Description: Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick delves into the pressing issue of friendly fraud, now often termed first-party misuse. Drawing insights from a recent Mastercard-sponsored MRC event in Seattle, Karisse discusses how this type of fraud has been escalating, particularly among Gen Z consumers, and backed up by startling data. She further explores various schemes employed, from chargebacks to refund fraud, and what online businesses can do to mitigate these challenges. Tune in to understand the evolving landscape of first-party fraud and its...