Want to create an interactive transcript for this episode?
Podcast: WRAL Daily Download
Episode: 5 On Your Side on what to do if your mountain vacation got disrupted by Helene
Description: Western North Carolina is beginning its recovery process from Hurricane Helene during what is traditionally its busiest tourism season. Travelers who want to support the area and had already booked vacation rentals now have a tough choice -- face shutdown roads, some closed businesses and destruction from the hurricane... or lose their money. In just the last week 5 On Your Side has received more than a dozen complaints from vacationers denied refunds or the chance to reschedule.